Privacy Policy
Effective Date: Nov 26, 2024
Klaxon Themes (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services, including our website and related products (“Services”).
By using our Services, you agree to this Privacy Policy. If you do not agree, please refrain from using our Services.
Scope of Policy
This policy applies to:
- Customers – Individuals purchasing or using our Services.
- Marketing Participants – Those interacting with us through webinars, surveys, events, or marketing subscriptions.
- Website Visitors – Individuals visiting our website.
This policy does not apply to third-party websites linked from our site.
Information We Collect
1. From Customers
- Personal Information: Name, email, phone, address, and payment details.
- Usage Data: Service usage patterns, including geolocation, configuration, and performance metrics.
2. From Marketing Participants
- Voluntary Information: Contact details shared during registration for events or marketing subscriptions.
3. From Website Visitors
- Personal Information: Contact details provided voluntarily.
- Usage Data: Browsing behavior, device type, and anonymized analytics via cookies and tools like Google Analytics.
- Depending on the type of browser and device that you use, you may have the ability to control the type of information that Google Analytics uses. To understand how Google Analytics collects and processes data, please visit www.google.com/policies/privacy/partners/.
- We use cookies, tags, and other tracking technologies to gather demographic information about you, identify your visits to our Website, other interactions with our Website, and personalize your search experience on our Website. See our Cookie Policy, below, for more information.
How We Use Your Information
We use collected information to:
- Provide and improve our Services.
- Respond to inquiries and support requests.
- Send marketing communications (with your consent).
- Ensure compliance with legal and contractual obligations.
How We Share Information
- Internally: To provide and enhance Services across our teams.
- Third-Party Providers: For payment processing, analytics, or marketing services under strict confidentiality agreements.
- Legal Obligations: To comply with subpoenas or legal requests.
Your Choices
- Access and Updates: You may update or request access to your personal information via your account or by contacting us.
- Marketing Opt-Out: Unsubscribe using the link in emails or by contacting us.
- Cookies: Adjust your browser settings to manage cookies.
Data Retention and Security
We retain data only as long as necessary for business or legal purposes. Security measures, including encryption, protect your information, but no method is completely secure.
International Transfers
Information may be processed in countries with varying data protection laws. By using our Services, you consent to these transfers.
Children’s Privacy
Our Services are not directed at children under 13, and we do not knowingly collect information from them.
Notice to European Users
The following applies to individuals in the European Economic Area (EEA) and United Kingdom (UK):
Controller
Klaxon Themes is the controller of your personal information covered by this Privacy Policy for purposes of EEA and UK data protection legislation.
Legal Bases for Processing
We are required to inform you of the legal bases of our processing of your personal information, which are described in the table below. If you have questions about the legal basis of how we process your personal information, contact us using one of the methods detailed at the end of this Privacy Policy.
| Processing Purpose | Legal Basis |
|---|---|
| To provide the Website and our Services and communicate with you. | You are subject to a contract with us and we need to use your personal information to provide services you have requested or take steps that you request prior to providing services. |
| To analyze our Service usage, improve our Services, and send you marketing communications. For compliance, fraud prevention, and safety. | These processing activities constitute our legitimate interests. We consider and balance the potential impact on your rights before we process your personal information for our legitimate interests. We do not use your personal information for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). |
| For compliance with law. | Processing is necessary to comply with our legal obligations. |
| With your consent. | If we expressly ask for your consent prior to processing your information, our processing is based on your consent. Where we rely on your consent you have the right to withdraw it anytime in the manner indicated on the Website. |
| To share your personal information as described in this Policy. | This sharing constitutes our legitimate interests, and in some cases may be necessary to comply with our legal obligations. |
Retention
We will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.
Your Rights
EEA and UK data protection laws give you certain rights regarding your personal information. You may ask us to take the following actions in relation to your personal information that we hold:
- Access. Provide you with information about our processing of your personal information and give you access to your personal information.
- Correct. Update or correct inaccuracies in your personal information.
- Delete. Delete your personal information.
- Transfer. Transfer a machine-readable copy of your personal information to you or a third party of your choice
- Restrict. Restrict the processing of your personal information.
- Object. Object to our reliance on our legitimate interests as the basis of our processing of your personal information that impacts your rights.
You may submit these requests by contacting us as detailed at the end of this Privacy Policy. We may request specific information from you to help us confirm your identity and process your request. Applicable law may require or permit us to decline your request. If we decline your request, we will tell you why, subject to legal restrictions. If you would like to submit a complaint about our use of your personal information or response to your requests regarding your personal information, you may contact us or submit a complaint to the data protection regulator in your jurisdiction. You can find your data protection regulator here.
Cross-Border Data Transfers
Any information you provide to us through the use of the Website may be stored, processed, transferred among, and accessed from the United States and other countries which may not guarantee the same level of protection of personal information as the one in which you reside. However, we will handle your personal information in accordance with this Policy regardless of where your personal information is kept. Regarding transfers from the EEA and UK to the United States, we rely on the derogations for transfers which are necessary to perform the transaction with you. Where required by law, you may request a copy of the suitable mechanisms we have in place by contacting us as detailed below. If you reside in other non-US jurisdictions outside the EEA and UK, your use of the Website or provision of any personal information constitutes your consent for the transfer of such data to the United States for the purposes identified above. If you have questions about cross-border transfers, please contact us as detailed below.
Changes to This Policy
We may revise this policy periodically. Changes will be posted on our website, and significant updates will include a notification.
Contact Us
For questions or to exercise your rights, please contact us at [email type=”support”]
Cookie Policy
What are Cookies? Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies set by the website are called “first party cookies.” Cookies set by parties other than the website owner are called “third party cookies.” Third party cookies enable third party features or functionality, such as advertising or website analytics, to be provided on or through the website. The parties that set these third party cookies can recognize your computer or device both when it visits the website in question and also when it visits certain other websites and/or mobile apps.
What Cookies and Other Tracking Technologies does this Website User? We may use several different kinds of cookies on this Website, including strictly necessary cookies, which are cookies that are necessary for the Website to function and cannot be switched off in our systems; performance cookies, which allow us to count visits and traffic sources so we can measure and improve the performance of our Website; and third party cookies. Specifically the cookies we use on our Website are:
| Cookie Name | Domain | Cookie Category |
|---|---|---|
| automatewoo_do_cart_update | kadencewp.com | Functionality |
| woocommerce_cart_hash | kadencewp.com | Functionality |
| woocommerce_items_in_cart | kadencewp.com | Functionality |
| customer_user_agent | kadencewp.com | Functionality |
| wordpress_logged_in_* | kadencewp.com | Functionality |
| wordpress_sec_* | kadencewp.com | Functionality |
| wordpress_user_sw_* | kadencewp.com | Functionality |
| wordpress_user_sw_olduser_* | kadencewp.com | Functionality |
| wordpress_user_sw_secure_* | kadencewp.com | Functionality |
| wp_automatewoo_session_started | kadencewp.com | Functionality |
| wp_automatewoo_visitor_* | kadencewp.com | Functionality |
| * | .paypal.com | Functionality |
Third-Party Cookies
In addition to our own cookies, we collaborate with various third-party service providers who also use cookies to help us optimize our website and understand more about the visitors to our website. For example, we use Google Analytics to provide us with demographic information about our visitors and to help us analyze how people use our website.
How Can You Disable Cookies and Other Tracking Technology?
Most browsers let you remove or reject cookies. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. For more information about cookies, including how to see what cookies have been set on your computer or mobile device and how to manage and delete them, visit www.allaboutcookies.org and www.youronlinechoices.com.
Some Internet browsers also may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” or similar signals. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.