Frequently asked questions

If your question is not listed, please contact us from here.

Answers about
Klaxon Themes

You get access to tons of our pre-designed Gutenberg blocks, sections, and full-page templates built to convert.

Plus: Get access to monthly updates, smart auto-setup, and continued use to unlimited projects.

Nope. Klaxon Cloud components are optimized for speed, accessibility, and SEO. Your access is on the back-end of WordPress, not client-side. Even so, we’ve built all our patterns with light-weight code, no bloated frameworks, and nothing gets added unless it earns its keep.

Check out the Support page for your first step in support. We’re a digital-only company, but we’re easy to talk to. Find us online throughout the day on one of these channels:

There’s a whole tutorial on how to add Kadence libraries into your website over in our Articles, but here’s the TLDR:

Once your order is complete you will receive an email with license and URL for access. 

  1. Open a page or post on your Kadence-supported WordPress site.
  2. Click the “Design Library” button in the top left of the page
  3. Click the “+” icon at the top of the pop-up
  4. Enter your Connection URL and Access Key and click the “Add Connection” button

After you’ve connected to the library you can add any component to your site when you’re ready.

Hell no. Our patterns are developer-built and come already jam-packed with technical SEO best practices, high accessibility standards, easy-to-edit styles, lightweight file size, and an easy-to-use interface.

If you’ve got a brilliant idea or if you’ve seen something online you’ve got to have, send us a request. We release new patterns each week, so if your suggestion is useful, we’ll probably build it. If we do, you’ll get a free month of access to the Cloud Library as a thank you!

100%. Use it on staging, development, or production—it’s all the same to us. No unique activation or license key tracking is required.

Answers about
WP + Compatibility

Nope.

Some of the Klaxon Cloud Library patterns work with Free, some with Pro, and some work without Kadence at all. Find all the details about what components are used, and which versions of Kadence are required for each block when you click on it.

Klaxon Blox work with any theme, and don’t require Kadence at all.

The Klaxon Cloud library is built on Gutenberg blocks, so as long as you’ve got a place to insert a block they’ll show up. Just make sure that you’ve chosen a non-Kadence block when using it on a non-Kadence site.

The blocks you’ve already used will still work (because they’re Gutenberg-native), but you’ll lose access to the Kadence-specific perks including any blocks that were only Kadence-compatible.

Answers about
Your Account + Payments

You keep every block you’ve used, forever. That’s right – they stay on your site and you can use them until the robots reclaim your pixels. The only thing that stops working is your access to the library and your bill of course.

We don’t offer automatic refunds (we’re a digital product, after all), but if something’s not working, let us know. If we can’t fix it, we’ll make it right.

Cancelling your account is easy. Head over to your account and click your Subscription to get started. Click the big red “Cancel Plan” link at the top of the page and follow the prompts to the end.

Yep. Want to go from monthly to annual? You can upgrade anytime and we’ll prorate the difference. Head over to your account and click your Subscription to get started.

All prices are in USD. No surprise conversions or hidden fees on our end—what you see is what you get.

Answers about
Support + Policies

Absolutely. That’s kinda the point. Build faster for your clients, charge what you’re worth, and keep reusing the same time-saving components. We won’t tell.

up. One subscription gives you access to unlimited use. Add patterns to your site, your client’s site, your dog’s online merch store—whatever. No extra keys or licenses needed.

As long as your subscription is active, you continue to get access to the entire library and all the goodies: support, updates, and every new block we release. When you cancel you get to keep what you’ve already downloaded.